About iDesign
The operator you could never hire, now you can rent.
iDesign is what happens when an operator gets tired of watching practices leak revenue through their front office, and decides to productize the fix.
"From survival to operator to COO to founder."
Jordin, Founder
Founder Story
Jordin didn't read about dental operations. She lived it.
Started as a Dental Assistant to the front office
A real dental practice. Real patients. Real phone.
Six figures, operations leadership
Pacific Dental Services. Heartland Dental. Multi-site, multi-team.
Became a COO
Running the operation, not just executing on it.
Founded iDesign
Built to be the operator most practices could never afford to hire.
Jordin kept seeing the same gap: practices that needed an operator's brain, but couldn't justify an operator's salary. iDesign is that brain, productized, on retainer, run by a team she trained.
The team behind every pod
A small team. Senior bench. Every seat earned.
Founder & CEO
Jordin
18+ years in dental operations. Ex-PDS, ex-Heartland, ex-COO.
Director of Operations
Eric
Daily QA. Team management. The reason your concierges show up sharp.
Dental-trained specialists
The Concierge Team
Trained on your practice management software. Not call-center reps.
AR & claims
Revenue Cycle Specialist
Lives in the insurance trenches. Finds the money your billers miss.
The bridge that doesn't exist anywhere else
See how we'd run yours.
No deck. No script. We'll ask what's broken and tell you straight whether we can fix it.